Statement on the coronavirus pandemic
Our COVID‑19 measures
24. April 2020
Measures to reduce the speed at which the coronavirus (SARS-CoV-2) spreads are having an increasingly tangible impact on public, professional and private life. We respect and support all preventive measures taken by the authorities out of our sense of responsibility towards customers, employees and particularly the most vulnerable groups in society. Under these conditions, it is at the same time our goal to remain as available as possible to you and to continue our business operations in your interest with as few restrictions as possible.
Our departments follow defined processes, and a contingency plan has already been implemented for all areas of the company. This procedure, we will ensure the operational business in the coming weeks. Generally, almost all administrative and monitoring tasks can also be performed outside of our offices (telecommuting) and have already been implemented. On-site work by our employees* on your systems is carried out or postponed if necessary after conducting a risk assessment. We will inform you immediately if work that has already been announced needs to be postponed.
We ask for understanding should delays in communication arise. Should you have any questions, please do not hesitate to get in touch with your contact.